A Winter Day Keeping Our Community Warm


Early Morning: The Day Begins

As a service technician at Brian & Sons, my day typically starts before sunrise. With my service vehicle fully stocked and ready to go, I review the day’s appointments while enjoying my morning coffee. Winter in Illinois means our phones are constantly ringing with homeowners needing assistance.

First Calls: Emergency Response

Today’s first stop is in Montgomery, where a family woke up to a cold house. These emergency calls are priority, especially when temperatures drop below freezing. After diagnosing and fixing a faulty ignition system, I head to my next appointment in Yorkville.

Mid-Morning: Preventive Maintenance

The next few hours involve scheduled maintenance visits in Oswego and Plainfield. Regular furnace maintenance includes:
• Checking and cleaning burners
• Testing safety controls
• Inspecting heat exchangers
• Cleaning or replacing filters
• Verifying proper airflow

Afternoon: Consultation and Education

In Sugar Grove, I meet with a homeowner to discuss furnace replacement options. Their unit is over 20 years old, and I take time to explain the benefits of newer, energy-efficient models. Education is a crucial part of our job – helping customers make informed decisions about their heating systems.

Evening: Final Service Calls

The day wraps up in Bristol with a routine furnace repair. As I complete the paperwork and ensure the customer’s system is running smoothly, I can’t help but feel satisfied knowing another household will stay warm tonight.

Every day brings different challenges, but helping our neighbors maintain comfortable homes makes it all worthwhile. From emergency repairs to routine maintenance, we’re committed to keeping our Illinois communities cozy during the coldest months.

Remember, regular maintenance can prevent most heating emergencies, so don’t wait until your system fails to give it the attention it needs.